Delivery/Terms & Conditions
Delivery/Terms & Conditions for Online Shop
You must be 18 years old or older to purchase alcohol from Thirsty Brothers.
DELIVERY OPTIONS & FEE
- One delivery option/address is allowed per order.
1) DELIVERY TO SPECIFIED ADDRESS
- For Delivery to Hong Kong Island, Kowloon and New Territories (except Outerlying Islands and remote areas):
- Any order over 500HKD will be delivered free of charge.
- A delivery fee of 100HKD shall be applied to any order not meeting the minimum order
- For Delivery to Outerlying islands & Remote Areas, please contact our office on +852 2156 3356 or firstname.lastname@example.org for discussion before placing an order. There are some areas that we cannot deliver to. Some areas we maybe able to serve but will have extra charge (in general an extra charge of 150HKD or above may be applied). In general:
Sorry but we do not deliver to below areas at the moment:
Sha Tau Kok, Lok Ma Chau, Tung Lung Chau, Ta Kwu Ling, Grass Island, remote parts of Lantau Island (we can deliver to
Discovery Bay & Tung Chung), Man Kam To, Lo Wu, Crooked Island, Peng Chau, Mai Po, Po Toi, Tung Ping Chau
Below areas client will need to pick up delivery at gaido (extra charge applies):
Lamma Island, Mui Wo, Tai O, Cheung Chau
Others: Some areas like Airport may need permit. Please call us to discuss before placing an order.
Please note that our system cannot detect if your inputted address is outerlying islands/remote areas or not, thus a payment can still go through even if the address maybe in an area that we cannot deliver to or will need extra costs. Thus please do contact us to confirm before placing an order to avoid doubt.
- If the delivery point do not have elevator, an additional charge of 10HKD per case and per floor will apply.
- If parking fee is required for delivery to your building/estate, client maybe asked to obtain the delivery outside the building or pay the required parking fee.
2) SELF PICK-UP at Roundhouse (Central or Wanchai)
- No minimum order. No delivery fee for this option.
- You can select Self-Pick up at either Roundhouse CENTRAL (62 Peel Street, Central) or Roundhouse WANCHAI (29 Amoy Street, Wanchai) as one of the shipping options at checkout. Please note once selected, we will organise the goods to be delivered to the designated Roundhouse taproom instead of whatever address inputted in "Shipping address".
3) SELF PICK-UP at any LockerLife lockers
- This option is available for Minimum order of HKD200 or above.
- Simply input the Lockerlife code of your preferred locker (e.g. LSPRF60) as the Shipping Address at check out. See our simplified list of lockers here. Please note that in general the location need to have the biggest locker size (35*37*53cm) for our products to fit.
- By selecting Lockerlife Lockers as delivery designation, you automatically agree to any Terms and Conditions set by Lockerlife for the use of their lockers.
- In the case that the selected locker is full, the client shall be notified.
EXCHANGE OR REFUND
- Deliveries shall be made from Monday to Friday, except Public Holidays
(For Lockerlife pick-up, will subject to their delivery schedule)
- Generally orders could be within 1-4 business days after received.
(Lockerlife pick-up may take an extra day or two)
- If you have a specific request on date and/or time, please note in the comments section at checkout. We cannot guarantee deliveries per your requirements but will try our best to do so. Certain special orders or requests maybe subjected to extra charge.
After an order is made, exchange or refund is not allowed.